First step footwear is one of the most amazing shoe shops I have ever come across. The range of products especially for kids is wonderful, but the customer service is what makes it stand out . My daughter has special needs and doesn’t like trying on new shoes , the help I have received in First step footwear is outstanding. I cannot recommend this shop enough, I travel from Cork just to go to this shop .
I cannot praise the girls enough. Not only have they an amazing selection of shoes for the little ones but they are a pleasure to deal with. The time they give my children for fitting their shoes, to making sure the children are happy with their selection is second to none. They are always accommodating and I wouldn't go anywhere else.
I couldnt recommend Grainne and the rest of the team in First Step Footwear highly enough. They are always so attentive, making sure the Fionn gets the right support for his feet. He wears insoles and needs proper ankle support and while I sometimes want a more fashionable pair. Grainne is always quick to remind me of what will or won’t work best for his feet. They really go out of their way to provide a great service even facilitating curb side fit ons during lockdown to ensure my little man got the right size and fit. They are one of the only kids shoe shops in Kerry that insist on checking the sizing of your child’s feet before selling you a pair of shoes. They are so professional but also a great laugh. Fionn always loves to get a squeeze before he leaves.
As a childcare professional and a mother I understand the importance of correctly fitting, supportive footware to help children's feet develop but in first step footwear the girls provide far more than that. They are helpful, informative and always honest, their years of experience ensures that I have always gotten the perfect shoe for my children. I couldn't recommend them enough.
Excellent staff and fantastic service we always have in First Step Footwear being going there 3 years now for my little boys shoes the girls are great and have great knowledge and choice of shoes brands etc, it is never any trouble just to pop in and get him measured in between sides if your unsure the girls always give us great time and advice. Even in the summer during lockdown they posted his next side up to keep us going. My little boy always enjoys his trip to First Step Footwear.
Grainne, Maria and Michelle are so professional anytime I go into the store, they make you feel so welcome and will never push a sale just so you buy a pair of shoes, if they are not right, they will tell you. I have been going there myself for as long as I can remember and since my 2 girls came along, I bring them in for regular fittings and both of them got their first shoes there. Having the right shoes for your kids and especially ensuring that they are properly fitted is so important to growing developing feet and I wouldn’t trust anyone now except the girls to measure and fit my girls for their shoes. If you are looking for a trustworthy, professional enjoyable shoe shopping experience, which lets face it, who doesn’t enjoy buying shoes, then Who’s for shoes is the place to go. Their resilience during Covid is especially admirable ensuring that are kids still had essential footwear. Looking forward to my next visit.
Many thanks to Gráinne, Maria and Michelle for the wonderful, friendly, professional service that we have experienced over the last nine years. Siún, Caoimhe and Róisín always look forward to our trips to First Step Footwear. They consider all three of ye to be their friends - not to mention the fish!!!
“I highly recommend First step footwear for all your children’s footwear needs. From first shoes to school shoes the girls have been with us every step of the way. Their experience and expertise have guided us through the years and their vast selection caters to every little fashionistas tastes! We always look forward to our trips to First Step Footwear!
I would highly recommend first step footwear for all your kids needs. Mention a trip to their shop in our house & excitement levels soar!!The minute my kids walk in the door they are made feel so welcome by Grainne, Maria and Shel.After checking out the fish tank we check out the large range of kids shoes!!